FAQ

Frequently Asked Questions

1. What is an Hourglass?
A woman with an hourglass shape has hips and bust that are about equal with a narrow waist that is more than 9" inches smaller than her bust & hips. For example, if you have a 30" waist and your hips and bust are 40", then you have a classic hourglass figure. For more details, see the Wikipedia article on female body shapes.

2. Will your clothes fit me?
We carry a wide size range, an XXS fits a size 0 - 2 and XXL fits a size 24 - 26. Do you have small waist? If your waist is about 8-12" smaller than your hips and bust, then you will fit into our clothing. In fact, our clothing is made specifically to fit you! Here's our size chart:

Extra Extra Small Fits Size 0 to 2, Bust 34 to 37 inches, Waist 24 to 27 inches, Hips 34 to 37 inches, Extra Small Fits 4 to 6, Bust 37 to 40 inches, Waist 27 to 30 inches, Hips 37 to 40 inches, Small Fits 8 to 10, Bust 40 to 43, Waist 30 to 33 inches, Hips 40 to 43 inches, Medium Fits Size 12 to 14, Bust 43 to 46 inches, Waist 33 to 36 inches, Hips 43 to 46 inches, Large Fits Size 16 to 18, Bust 46 to 49 inches, Waist 36 to 39 inches, Hips 46 to 49 inches, Extra Large Fits Size 20 to 22, Bust 49 to 52 inches, Waist 39 to 42 inches, Hips 49 to 52 inches, Extra Extra Large Fits Size 24 to 26, Bust 52 to 55 inches, Waist 42 to 45 inches, Hips 52 to 55 inches

We recommend choosing a size based on your largest measurement (bust or hips). The items do stretch, so if you're close to the measurements you will likely fit.

3. What bra size does your clothing fit?
Hourglass Heaven clothing is designed to fit DD to J cup best, but we have customers as small as B cup who are very happy with how great the clothes fit!*

Bra sizes vary a lot by manufacturer and region. If you're wearing a well-made bra designed to fit larger cup sizes you may wear a E, F or G in European sizes or a H, I or J in North American sizes.

*If you are smaller than DD, we recommend wearing a good, padded bra.

4. Where is your company located? Where is the clothing made?
We are located in Vancouver and our clothes are manufactured locally. Our clothing is designed and made in Canada!

5. Do you ship internationally?
Yes! We can ship anywhere in the world & we offer FREE shipping on all orders over $100.

6. What is your return policy?
We want every woman to be happy with her Hourglass Heaven purchase. We offer a generous return policy, so you can feel comfortable trying on clothing in your own home. We will gladly accept returns up to 30 days from the date of delivery. For complete details, please see our Return Policy.

Do you have a question you don't see answered here? Contact Us!